Legal
Plain-language summary: We collect the contact information you voluntarily submit through our contact form — your name, business email, phone number, and business details. We use this solely to respond to your inquiry and tell you about our services. We do not sell your data, and we do not use advertising trackers on this website.
ValuScout LLC ("ValuScout," "we," "us," or "our") operates the website at https://valuscout.com (the "Site"). We provide AI-powered bilingual receptionist services for small businesses.
This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us through it. It applies only to this website. It does not apply to any third-party websites linked from this Site.
Our principal place of business is Miami, Florida, United States. You can reach us at info@valuscout.com or (305) 790-4856.
When you complete the contact form on our Site, we collect:
Providing this information is entirely voluntary. You are not required to submit the form to browse our Site.
When you visit our Site, our web host (Bluehost) may automatically collect standard server log data, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This is standard hosting infrastructure logging — we do not control or actively review these logs except for security and troubleshooting purposes.
We do not use Google Analytics, Facebook Pixel, or any other third-party tracking or advertising technology on this Site.
Our Site does not set any first-party cookies. Our web host may set technical cookies necessary for the server to function. We do not use advertising cookies or cross-site tracking cookies of any kind.
We use the information you submit through the contact form for the following purposes:
We do not use your information for automated decision-making or profiling. We do not sell your personal information to any third party. We do not use your information for advertising purposes on other platforms.
Our legal basis for processing your information is your voluntary consent — you provide your information when you choose to submit the contact form. You may withdraw that consent at any time by contacting us at info@valuscout.com.
We do not sell, rent, or trade your personal information. We share it only in the following limited circumstances:
We use Formspree (formspree.io) to receive and deliver contact form submissions to our email inbox. When you submit the contact form, your information is transmitted through Formspree's servers to us. Formspree processes this data on our behalf and is subject to its own privacy policy. We do not grant Formspree the right to use your information for any purpose other than delivering your message to us.
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of ValuScout, our clients, or the public.
If ValuScout LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if this occurs and your information is affected.
In all other cases, we do not share your personal information with any third party.
We retain contact form submissions for as long as necessary to respond to your inquiry and maintain a record of our communications — typically no longer than 24 months from the date of submission unless we have an ongoing business relationship with you.
You may request deletion of your information at any time by contacting us at info@valuscout.com. We will honor deletion requests within 30 days unless we are required by law to retain the data.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our Site uses HTTPS (TLS encryption) for all connections. Contact form data is transmitted over encrypted channels via Formspree.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@valuscout.com.
Depending on where you are located, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at info@valuscout.com. We will respond within 30 days. We will not discriminate against you for exercising any of these rights.
If you are a Florida resident, you have rights under the Florida Digital Bill of Rights (Florida SB 262, effective July 1, 2023), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the sale of your personal data.
We do not sell personal data. We do not use personal data for targeted advertising. We do not engage in profiling that produces legal or similarly significant effects.
To submit a privacy request as a Florida resident, contact us at info@valuscout.com with the subject line "Florida Privacy Request." We will respond within 45 days as required by law. If we need more time, we will notify you of the extension and the reason for it.
Our Site is intended for business owners and professionals. We do not knowingly collect personal information from anyone under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have information from or about a child under 13, please contact us at info@valuscout.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy. If the changes are material, we will make reasonable efforts to notify you directly if you have previously contacted us.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.